End User License Agreement
Resinovo · Terms of use
Terms for the mobile app “Resinovo”
Terms for download, installation, subscription and use of the mobile app “Resinovo”. This version is identical to the text in the app under Settings → Legal. If the English and German versions differ, the German version prevails (section 22).
As of: October 2026
1. Provider
Resinovo
Tim Kremers
In Venrath 17B
41812 Erkelenz
Germany
Phone: +49 176 43594878
E-mail: kontakt@resinovo.de
Website: https://resinovo.de
VAT ID No.: DE462344595
2. Scope
These terms apply to the use of the mobile app “Resinovo” and to subscriptions that you take out in the app. They are shown to you in the app before you take out a subscription and can be accessed at any time under Settings → Legal and at https://resinovo.de/eula/.
The app is provided through the Apple App Store and Google Play. If you obtain the app through a store, the store’s terms also apply.
3. Target group
The app is aimed at professionals and companies in the plastics processing industry as well as trainees, students and learners in this field. It may be used by businesses and by consumers.
Minors need the consent of their legal representatives to take out a paid subscription, unless the respective app store already ensures this. The app is not intended for children under 13 years of age.
4. License
The provider grants you a simple, non-exclusive, non-transferable license to use the app on devices that you own or control, within the scope of these terms. The scope of the unlocked features depends on the subscription you have chosen.
All rights in the app, its content, texts, graphics, data and databases remain with the provider or the respective rights holders.
5. Restrictions on use
You may not:
- copy, sell, rent, lend, sublicense or otherwise redistribute the app or its content
- decompile, disassemble or otherwise attempt to determine the source code of the app, unless this is mandatorily permitted by law
- circumvent protection mechanisms, license checks or access restrictions
- systematically extract content of the app, in particular the lexicon, exam questions and material data, or use it for your own products or services
- use the app unlawfully or contrary to these terms
- present results of the app to third parties as a verified or certified calculation or as binding professional, legal or tax advice
Use of the app in your business, including passing on PDF reports and CSV exports to colleagues, customers and suppliers, is expressly permitted.
6. Description of services, guide values and estimates
Resinovo is a technical aid for decision support in plastics technology. Depending on the version, the app includes in particular: a material guide with material data, your own master data for machines, tools, materials and suppliers, the machine suitability check ResiCheck, calculation aids such as clamping force, shot volume and cooling time, including area determination by photo, a part costing function with PDF report, a lexicon and an exam mode. Further features, for example a troubleshooting advisor with notes on possible causes and measures for defect patterns, may be added.
The app does not provide verified or certified engineering, safety or costing results. The following characteristics form part of the contractually agreed quality:
- Material properties are typical guide values for standard grades taken from technical literature and manufacturer information. They do not replace the data sheet of the specific material used or its processing recommendation.
- Calculations and checks, for example clamping force, cooling time, shot volume, cycle time, machine-tool fit and costing, are simplified estimates based on your inputs and the assumptions shown. They may deviate from real process, machine and market conditions.
- Assessments such as “suitable”, “recommended” or percentage figures refer only to the respective characteristic values shown.
- Notes from the troubleshooting advisor are possible causes and measures for narrowing down a problem, not a diagnosis of the specific process.
- Lexicon and learning content serve general technical information and exam preparation. They do not replace operating instructions, safety data sheets, manufacturer specifications, instruction or training, or the current exam catalogue of the competent body.
- The app does not replace sampling, a mould filling study, process validation, a risk assessment, a machine inspection or a technical review in the individual case, nor legal, tax or business advice.
7. Personal responsibility
You are responsible for checking inputs, results, recommendations and material data for plausibility and suitability for your application before any practical, technical or economic implementation. This applies in particular before using material, assigning machines, releasing tools, submitting quotations, placing orders and making production decisions.
You manage the data that you enter in the app, for example machines, materials, suppliers and photos, at your own responsibility. You are responsible for the lawfulness of recording personal data of third parties, such as contact persons at suppliers.
8. Subscription
The full range of functions of the app is unlocked through a paid subscription. Depending on availability, a monthly and an annual subscription are offered, possibly with a free trial period. The price, term and trial period shown in the app and in the purchase dialog of the respective app store before purchase are decisive.
The subscription renews automatically for the respective term unless it is cancelled through the subscription management of the app store at least 24 hours before the end of the trial period or the current period. If a trial period is not cancelled, the price shown will be charged after it ends.
Conclusion of the contract, payment, right of withdrawal, refund and cancellation are additionally governed by the terms of the respective app store provider, Apple or Google. The provider does not receive any payment data; the app only processes the subscription status to the extent necessary for unlocking.
9. Cancellation and management of the subscription
Subscriptions are managed and cancelled through the subscription management of Apple or Google Play, respectively. For this purpose, the app contains a link under Settings → Subscription. Uninstalling the app does not end an active subscription.
10. Restoring purchases
Purchases and subscriptions can be restored in the app, as far as the respective app store supports this. Restoration is subject to the requirements of Apple or Google, respectively.
11. Availability and changes to the app
The app is designed for use without an internet connection. An internet connection is required only for taking out, restoring and verifying the subscription and for opening external links.
The provider may change the app where this is necessary for a valid reason, in particular to adapt it to a new technical environment or to a change in the legal situation, to fix security vulnerabilities, to update technical content or to add new features. Changes do not cause you any additional costs. You will be informed of changes in a clear and comprehensible manner. If a change impairs your access to the app or its usability more than only insignificantly, we will inform you in good time beforehand on a durable medium; you may then terminate the contract free of charge within 30 days after receipt of the information or after the time of the change.
The provider cannot guarantee the permanent availability of the store services, of specific devices or of specific operating system versions. Updates that are necessary to maintain conformity with the contract are provided through the respective app store; you are responsible for installing them.
12. Warranty
The statutory warranty rights apply. For consumers, the provisions on digital products, §§ 327 ff. BGB (German Civil Code), apply in particular. The characteristics described in section 6 are agreed quality.
13. Liability
(1) The provider is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, within the scope of a guarantee given, and under the Produkthaftungsgesetz (German Product Liability Act).
(2) In cases of slightly negligent breach of an essential contractual obligation, liability is limited to the typical damage foreseeable at the time the contract was concluded. Essential contractual obligations are obligations whose fulfilment is a prerequisite for the proper performance of the contract in the first place and on whose observance you may regularly rely.
(3) Otherwise, liability for slight negligence is excluded.
(4) The above limitations also apply in favor of the provider’s legal representatives and vicarious agents.
(5) Contributory fault, in particular the adoption of results without the review described in sections 6 and 7, must be taken into account in accordance with § 254 BGB (German Civil Code).
14. Data protection
Information on the processing of personal data can be found in the privacy policy in the app under Settings → Legal and at https://resinovo.de/datenschutzerklarung/.
15. Support and contact
For questions, complaints or support requests, you can reach the provider at kontakt@resinovo.de and https://resinovo.de/kontakt/.
16. Termination of use
The provider may block access for good cause, in particular in the event of serious violations of these terms or violations that continue despite a warning, or in the event of unlawful use. Statutory rights of the user, in particular to a refund of fees already paid for periods that can no longer be used, remain unaffected.
17. Third-party terms and open-source software
When using the app, the applicable terms of Apple, Google and the respective operating system must be observed. The app contains open-source components; their license notices can be viewed in the app under Settings → Legal → Open-source licenses.
18. Apple-specific additional terms
These provisions apply additionally to users who obtain the app through the Apple App Store.
18.1 These terms apply exclusively between you and the provider, not with Apple. The provider alone is responsible for the app and its content.
18.2 The license is limited to a non-transferable license to use the app on Apple devices that you own or control, in accordance with the usage rules of the Apple Media Services terms.
18.3 Apple is not obliged to provide any maintenance or support services for the app.
18.4 In the event of a statutory warranty claim, the provider is responsible. To the extent provided by law, you may demand a refund of the purchase price from Apple; beyond that, Apple gives no warranty for the app.
18.5 Apple is not responsible for claims relating to the app or its use, in particular product liability claims, claims based on violations of legal provisions or consumer protection claims.
18.6 In the event of an allegation that the app infringes the rights of third parties, the provider alone is responsible for the investigation, defense, settlement and satisfaction of such claims.
18.7 You represent that you are not located in a country that is subject to a US government embargo or that is designated as a terrorist-supporting country, and that you are not listed on any US government list of prohibited or restricted parties.
18.8 Apple and Apple’s subsidiaries are third-party beneficiaries of these terms and are entitled to enforce them against you.
19. Google Play-specific additional terms
These provisions apply additionally to users who obtain the app through Google Play.
19.1 These terms apply between you and the provider. Google is not the provider of the app and not a contracting party.
19.2 Purchase, payment, renewal, cancellation, refund and management of the subscription take place through Google Play in accordance with the terms that apply there.
19.3 When using the app, the Google Play terms of service must be observed.
20. Governing law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (UN-Kaufrecht, CISG). If you are a consumer with habitual residence in another country, mandatory consumer protection provisions of that country remain unaffected.
21. Dispute resolution
The provider is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. The European Commission’s online dispute resolution platform was discontinued on 20 July 2025.
22. Language versions
These terms are provided in several languages. In the event of discrepancies, the German version prevails, unless mandatory consumer law provides otherwise.
23. Changes to these terms
The provider may amend these terms with effect for the future if this is necessary due to a change in the legal situation, changed requirements of the app stores, new features or to close gaps in the provisions, and does not unreasonably disadvantage you. The version in force, with its date, is made available in the app and at https://resinovo.de/eula/. For an existing subscription, the amended version applies from the next renewal; we will inform you beforehand in the app. If you cancel before the renewal, the previous version continues to apply until then.
24. Severability clause
Should a provision of these terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.