Privacy Policy
Resinovo · Legal
Information on data processing
Information on the processing of personal data on resinovo.de and in the app “Resinovo”. This version is identical to the text in the app under Settings → Legal; the German version at https://resinovo.de/datenschutzerklarung/ is authoritative.
As of: October 2026
This privacy policy provides information about the processing of personal data on the website resinovo.de and in the app “Resinovo”.
1. Controller
The controller within the meaning of the General Data Protection Regulation (DSGVO (GDPR)) is:
Tim Kremers
Resinovo
In Venrath 17B
41812 Erkelenz
Germany
Phone: +49 176 43594878
E-mail: kontakt@resinovo.de
Website: https://resinovo.de
VAT ID No.: DE462344595
2. Data protection officer
No data protection officer has been appointed, as there is no legal obligation to do so.
3. The most important points in brief
The app “Resinovo” is designed for use mostly without an internet connection; a connection is needed only for verifying the subscription. There is no user account and no login. Everything you enter in the app is stored by the app exclusively locally on your device; the provider has no access to it. The app uses no tracking, no advertising, no analytics or crash reporting services and no push notifications.
Data is transmitted in only three cases: for taking out, restoring and verifying a subscription at app start via the Apple App Store or Google Play and our service provider RevenueCat (section 5.6), when you yourself export or share files (section 5.4), and when you open an external link (section 5.7).
4. Website resinovo.de
4.1 Hosting via WordPress.com
Our website is operated via WordPress.com. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA, or the Automattic companies responsible for the service.
When the website is accessed, technically necessary data is processed, in particular IP address, date and time of access, page accessed, browser type and version, operating system, referrer URL as well as security and error data. The processing serves to provide the website, to ensure its security and stability, to analyze errors and to prevent abuse.
Automattic partly delivers images and other static files through its content delivery network (Jetpack, domain i0.wp.com); in the process, your IP address is transmitted to these servers. Automattic processes all the data mentioned as our processor on the basis of a contract under Art. 28 DSGVO (GDPR). According to its own information, Automattic stores server log data for about 30 days and then deletes or anonymizes it, unless it is needed longer to investigate a security incident.
Legal basis: Art. 6 para. 1 lit. f DSGVO (GDPR). Our legitimate interest lies in the secure and functional operation of the website.
4.2 Website statistics
We do not use Google Analytics or any marketing tools. As part of the operation via WordPress.com, Automattic may carry out audience measurement (Jetpack Stats). In doing so, IP address, page accessed, referrer and browser information are processed; we receive from this exclusively aggregated statistics, for example page views and country of origin. We cannot identify individual visitors from this; no profiling takes place. According to its own information, Automattic stores the underlying statistics log data for 28 days.
This audience measurement only takes place if you have agreed to it in the cookie banner. Legal basis: Art. 6 para. 1 lit. a DSGVO (GDPR) and § 25 para. 1 TDDDG. You can withdraw your consent at any time with effect for the future (section 4.3).
4.3 Cookies, consent and similar technologies
On your first visit, our website shows a cookie banner. You can accept all technologies, reject them or select them individually in the settings. The banner is provided by the Complianz plugin, which runs on our website and stores your choice in a cookie on your device so that the banner does not appear again on every visit; no data is transmitted to third parties in the process. You can change or withdraw your choice at any time by reopening the cookie settings or by deleting the cookies in your browser; the banner then appears again.
We use technically necessary cookies and storage operations without consent: the storage of your banner choice, the choice between the light and the dark design (this value does not leave your device) and cookies that WordPress.com needs for the operation and security of the website. Legal basis: § 25 para. 2 no. 2 TDDDG (German Telecommunications Digital Services Data Protection Act) and Art. 6 para. 1 lit. f DSGVO (GDPR); our legitimate interest is the secure operation of the website.
We use all other cookies and similar technologies, in particular the audience measurement under section 4.2, only with your consent. Legal basis: § 25 para. 1 TDDDG and Art. 6 para. 1 lit. a DSGVO. Our website does not use Google Fonts and no contact form.
4.4 Links to LinkedIn and to the app stores
The website contains normal links to the LinkedIn profile of Tim Kremers, to the LinkedIn company page of Resinovo (see section 4.6) and to the app listings in the Apple App Store and on Google Play. These are not embedded contents; when you visit our website, no data is transmitted to these providers as a result. Only when you click do you leave our website. The respective provider is responsible for the subsequent processing.
4.5 Contact by e-mail or phone
If you contact us by e-mail or by phone, we process your contact data (e-mail address or phone number), the content of your message and any further information you provide voluntarily in order to handle your inquiry. This also applies to e-mails you write via the link in the app.
Our mailbox kontakt@resinovo.de is operated via WordPress.com Professional Email. The provider of this service is Titan (Flock FZ-LLC, Dubai, United Arab Emirates) as our processor. Titan may also process e-mails outside the European Economic Area; the transfer is based on the standard contractual clauses of the European Commission, which are part of Titan’s data processing agreement (Art. 46 para. 2 lit. c DSGVO). Further information: https://support.titan.email/hc/en-us/articles/360038535773-Titan-Privacy-Policy
Legal basis: Art. 6 para. 1 lit. b DSGVO (GDPR), where the inquiry is related to a contract or pre-contractual measures, otherwise Art. 6 para. 1 lit. f DSGVO; our legitimate interest is the proper answering of inquiries.
Storage period: E-mail inquiries are deleted once processing has been completed and no statutory retention periods apply.
4.6 Our company page on LinkedIn
We operate a company page on LinkedIn. The provider for users in the European Economic Area is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. When you visit the page, LinkedIn processes personal data, including in the USA, and provides us with aggregated statistics on the use of the page (Page Insights). We are jointly responsible with LinkedIn for these statistics (Art. 26 DSGVO); LinkedIn has committed in an agreement to assume primary responsibility and to answer data subject requests: https://legal.linkedin.com/pages-joint-controller-addendum
Legal basis: Art. 6 para. 1 lit. f DSGVO (GDPR); our legitimate interest is a contemporary presentation of Resinovo. Further information: https://www.linkedin.com/legal/privacy-policy
5. App “Resinovo”
5.1 General use
In the app, no user accounts are created, no login is offered, no server of our own is operated and no personal data is transmitted to the provider. The app contains no advertising, no tracking, no analytics or crash reporting services, no push notifications and does not create usage profiles.
Apple and Google provide developers with aggregated crash and usage statistics, provided you have agreed to this in your device settings. We receive this data only in aggregated form and with no reference to you personally.
5.2 Local data processing on the device
The app stores the following data exclusively locally on your device in the app storage:
- Settings such as language, appearance, unit system, learning level and sort orders
- Master data that you create: machines including photos and nameplate photos, tool and template data, your own or modified materials including material number, data sheet values, price and price date, as well as suppliers including contact person, telephone number, e-mail address and postal address
- Histories and results: ResiCheck checks including article and area photos, costings including article description, article number, hourly rates, surcharge schemes and photos, calculations of the calculators and, in future, histories of the troubleshooting advisor
- Learning data: exam histories and statistics, notes, markings and favorites in the lexicon
- the information that and when you read this privacy notice
This data is not transmitted to the provider. You can delete it individually in the app, reset it completely under Settings → Reset to factory settings, or remove it by uninstalling the app. Whether device backups, for example iCloud or Google Backup, contain this data depends on the settings of your device and on the privacy policy of Apple or Google, respectively.
If you record personal data of third parties, for example contact persons at suppliers, you are yourself responsible for its lawful processing.
Legal basis for storage on the device is § 25 para. 2 no. 2 TDDDG (German Telecommunications Digital Services Data Protection Act), as it is strictly necessary for the function you requested. To the extent this constitutes processing by the provider: Art. 6 para. 1 lit. b DSGVO (GDPR).
5.3 Camera and photos
With your permission, the app accesses the camera or individual images from your photo library that you select. The purposes are photos of machines and nameplates, article photos for ResiCheck and costing, determining the projected area by photo and, in future, the comparison of defect patterns in the troubleshooting advisor.
Every image analysis runs entirely on your device. Photos that you assign to a record are stored by the app permanently in the app storage until you delete the record or the photo. Photos are not transmitted to the provider or to third parties. Please do not photograph persons or confidential information of third parties.
You can revoke the camera and photo permissions at any time in the system settings.
Legal basis: § 25 para. 2 no. 2 TDDDG (German Telecommunications Digital Services Data Protection Act) and Art. 6 para. 1 lit. b DSGVO (GDPR).
5.4 Import, export and sharing
You can import and export material and machine data as a CSV file and generate reports, for example from ResiCheck and costing, as PDF, print them or share them. In doing so, the app only accesses files that you select yourself. When printing or sharing, the app hands the file over to the destination you choose, for example a printer, e-mail, messenger or cloud storage. The respective recipient or service is responsible for the further processing. The provider does not receive these files.
5.5 Subscriptions via the app stores
The app is offered through the Apple App Store and Google Play. Purchase, payment, renewal, cancellation, invoicing and refund of the subscription take place through the respective store provider: Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, or Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. In doing so, these providers process in particular store account data, payment and transaction data, device information as well as purchase and subscription status as independent controllers in accordance with their own privacy policies. Information: https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy
Price, term and any trial period are shown before purchase in the app and in the purchase dialog of the store.
Legal basis: Art. 6 para. 1 lit. b DSGVO (GDPR).
5.6 Subscription management via RevenueCat
To process and verify subscriptions we use the service RevenueCat of RevenueCat, Inc., 1032 E Brandon Blvd #3003, Brandon, FL 33511, USA, as a processor. At app start, when the subscription page is opened, when a purchase is made, when purchases are restored and when the subscription status is verified, the app transmits to RevenueCat a randomly generated identifier with no connection to your name (pseudonymous app user ID), the purchase receipt or the transaction data of the App Store with product, purchase, renewal and expiry date, country and currency, technical device data such as operating system, app version and language, as well as the IP address. RevenueCat verifies the purchase receipt with the respective app store and reports to the app whether an active subscription exists.
The purpose is to unlock the paid features. Neither we nor RevenueCat receive name, address or payment data from the app. A data processing agreement under Art. 28 DSGVO (GDPR) is in place with RevenueCat. The transfer to the USA is based on the standard contractual clauses of the European Commission (Art. 46 para. 2 lit. c DSGVO), which are part of this agreement. The data is stored for as long as this is necessary for the management of the subscription and for statutory retention obligations.
Legal basis: Art. 6 para. 1 lit. b DSGVO (GDPR). Further information: https://www.revenuecat.com/privacy
5.7 External links
The app contains links to our website, to our LinkedIn profile, to the subscription management of Apple or Google, respectively, and to sending e-mail. Only when you tap does the browser, the respective app or your e-mail program open; from then on, the privacy policy of the respective provider applies.
5.8 No processing on the provider’s servers
All functions of the app, including calculations, image analyses and the troubleshooting advisor, run on your device. Should a future feature transmit data to a server, we will provide it only after prior notice in this privacy policy and, where legally required, with your consent.
6. Recipients of personal data
Recipients may be: Automattic Inc. as a processor for hosting and delivery of the website, Apple and Google in connection with obtaining the app and subscriptions, RevenueCat, Inc. as a processor for subscription management, Titan (Flock FZ-LLC) as a processor for our e-mail mailbox, and LinkedIn in connection with our company page. Any disclosure beyond this takes place only if we are legally obliged to do so or you have given your consent.
7. Transfers to third countries
With WordPress.com, RevenueCat, Titan and LinkedIn, a transfer to countries outside the European Economic Area may take place, in particular to the USA. The transfer to Automattic Inc. is based on the adequacy decision of the European Commission on the EU-U.S. Data Privacy Framework (Art. 45 DSGVO); Automattic is certified under it. The transfers to RevenueCat, Inc. and to Titan (Flock FZ-LLC) are based on the standard contractual clauses of the European Commission (Art. 46 para. 2 lit. c DSGVO). For LinkedIn, the agreements of LinkedIn referred to in section 4.6 apply. Further information: https://automattic.com/privacy/, https://www.revenuecat.com/privacy and https://support.titan.email/hc/en-us/articles/360038535773-Titan-Privacy-Policy
8. Storage period
According to its own information, Automattic stores server log data of the website for about 30 days (section 4.1). We delete e-mail inquiries after final processing, unless statutory retention periods apply. Locally stored app data remains on your device until you delete it or uninstall the app. Data on purchases and subscriptions is processed by Apple, Google and RevenueCat in accordance with their policies and for the duration of the contract processing and statutory retention obligations.
9. No automated decision-making
Automated decision-making including profiling within the meaning of Art. 22 DSGVO (GDPR) does not take place. Assessments in the app, for example the suitability of a machine, are technical calculations on your device with no reference to your person.
10. Minors
The app is aimed at professionals as well as trainees and learners. It is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
11. Your rights
Subject to the statutory requirements, you have the right of access (Art. 15 DSGVO (GDPR)), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and, where you have given consent, to withdraw it with effect for the future (Art. 7 para. 3). An e-mail to kontakt@resinovo.de is sufficient to exercise your rights.
RIGHT TO OBJECT: INSOFAR AS WE PROCESS DATA ON THE BASIS OF ART. 6 PARA. 1 LIT. F DSGVO (GDPR), YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION (ART. 21 DSGVO (GDPR)). AN E-MAIL TO KONTAKT@RESINOVO.DE IS SUFFICIENT.
12. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia), Kavalleriestraße 2–4, 40213 Düsseldorf, phone +49 211 38424-0, e-mail poststelle@ldi.nrw.de, https://www.ldi.nrw.de.
13. Obligation to provide data
You are under no statutory or contractual obligation to provide us with personal data. However, without the transmission of the subscription data to the App Store and to RevenueCat, the paid features cannot be unlocked.
14. Changes to this privacy policy
We amend this privacy policy when legal, technical or factual changes occur, in particular with new features of the app. The current version is available in the app under Settings → Legal and at https://resinovo.de/datenschutzerklarung/. In the event of material changes, the app displays the notices again at the next start.